Contact claims
- Claims phone
- 800-672-5246
- Customer service
- 800-924-6141
- File or track a claim online
- https://www.ace.aaa.com/insurance/claims.html
- Website
- https://www.ace.aaa.com
Shown as 1-800-67-CLAIM. AAA Life insurance claims: 800-624-1662.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Costa Mesa, California
- Ownership
- Reciprocal insurance exchange (Interinsurance Exchange of the Automobile Club), affiliated with the AAA clubs in the Auto Club Enterprises federation.
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Life
- How it sells
- AAA club insurance agents and branch offices, and online and by phone.
- Who can buy
- AAA membership is generally required, through a club in the Auto Club Enterprises federation.
- Where it sells
- Sold through the Auto Club Enterprises clubs, including the Automobile Club of Southern California, AAA Texas, AAA New Mexico, AAA Hawaii, AAA Alabama, Auto Club of Missouri, AAA East Central, AAA Northern New England and AAA Tidewater. Availability depends on where your club operates.
- Mobile app
- Yes
Market share
- Private passenger auto: 1.90% of U.S. premiums written in 2025 ($7.1 billion), the 9th-largest share nationally.
- Homeowners: 0.95% of U.S. premiums written in 2025 ($1.8 billion), the 16th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- interactive.web.insurance.ca.gov/companyprofile/companyprofile?event=companyProf... (headquarters)
- insurance.ca.gov/0250-insurers/0300-insurers/0400-reports-examination/upload/Int... (ownership)
- ace.aaa.com (website)
- ace.aaa.com/content/ace-www/en/information/contact-us.html (claims phone, customer service phone)
- ace.aaa.com/insurance/claims.html (claims page, where it sells)
- ace.aaa.com/content/ace-www/en/insurance.html (products, how it sells)
- ace.aaa.com/insurance/auto-insurance/cmp/online-bind/insurance-made-easy.html (who can buy)
- ace.aaa.com/content/ace-www/en/automotive/driver-resources/auto-club-app/downloa... (mobile app)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.