Contact claims
- Claims phone
- 855-206-8544
- Customer service
- 800-222-3854
- File or track a claim online
- https://www.acg.aaa.com/insurance/claim-services.html
- Website
- https://www.acg.aaa.com
Claims can also be filed online through The Auto Club Group’s claims portal.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Dearborn, Michigan
- Ownership
- Its lead insurer, Auto Club Insurance Association, is a reciprocal insurance exchange affiliated with The Auto Club Group, an AAA club.
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle, Life
- How it sells
- AAA insurance agents and offices, and by phone and online.
- Who can buy
- AAA membership is required: coverage is offered to qualified members of The Auto Club Group.
- Where it sells
- The Auto Club Group serves AAA members in Colorado, Florida, Georgia, Michigan, Nebraska, North Carolina, North Dakota, South Carolina, Tennessee, Wisconsin and Puerto Rico, and parts of Illinois, Indiana, Iowa and Minnesota. Insurance availability varies within that area.
- Mobile app
- Yes
Market share
- Private passenger auto: 0.71% of U.S. premiums written in 2025 ($2.6 billion), the 18th-largest share nationally.
- Homeowners: 0.68% of U.S. premiums written in 2025 ($1.3 billion), the 23rd-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- newsroom.acg.aaa.com/the-auto-club-group-continues-expansion-with-aaa-colorado-m... (headquarters)
- sec.gov/Archives/edgar/data/1271245/000119312511100385/dex991.htm (ownership)
- acg.aaa.com (website)
- acg.aaa.com/insurance.html (claims phone, products)
- acg.aaa.com/insurance/claim-services.html (claims page)
- acg.aaa.com/contact-aaa.html (customer service phone, where it sells)
- michigan.aaa.com/careers/who-we-are.aspx (how it sells)
- acg.aaa.com/insurance/car-insurance.html (who can buy, underwriting companies)
- acg.aaa.com/insurance/faqs.html (mobile app)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.