Contact claims
- Claims phone
- 800-255-7828
- Customer service
- 800-726-6033
- File or track a claim online
- https://www.allstate.com/claims/file-track
- Website
- https://www.allstate.com
Allstate customers can also start a claim in My Account, in the Allstate app, or through their agent.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Northbrook, Illinois
- Ownership
- Publicly traded: The Allstate Corporation (NYSE: ALL). The NAIC group also includes National General and Direct Auto.
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle, Life
- How it sells
- Allstate agents, independent agents (mainly under the National General brand), and directly online and by phone.
- Where it sells
- Operates in all 50 states and Washington, D.C.
- Mobile app
- Yes
Market share
- Private passenger auto: 10.15% of U.S. premiums written in 2025 ($37.7 billion), the 4th-largest share nationally.
- Homeowners: 9.42% of U.S. premiums written in 2025 ($17.8 billion), the 2nd-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- sec.gov/Archives/edgar/data/899051/000089905126000031/all-20251231.htm (headquarters, ownership, how it sells)
- allstate.com (website)
- allstate.com/claims/file-track (claims phone, claims page, mobile app)
- allstate.com/contact-us (customer service phone)
- allstate.com (products)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.