Contact claims
- Claims phone
- 877-242-2544
- Customer service
- 888-242-8811
- File or track a claim online
- https://www.cinfin.com/cincinnati-insurance-claims
- Website
- https://www.cinfin.com
Open 24/7 for auto, home and business claims. Online claim reporting requires a policyholder login.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Fairfield, Ohio
- Ownership
- Publicly traded: Cincinnati Financial Corporation (Nasdaq: CINF).
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle, Life
- How it sells
- Only through independent agents.
- Where it sells
- Offers property and casualty insurance in 46 states; ask a local agent whether personal insurance is sold where you live.
- Mobile app
- Yes (MyCincinnati)
Market share
- Homeowners: 1.01% of U.S. premiums written in 2025 ($1.9 billion), the 15th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- sec.gov/Archives/edgar/data/20286/000002028626000008/cinf-20251231.htm (ownership, where it sells)
- cinfin.com/contact-us (headquarters, customer service phone)
- cinfin.com (website)
- cinfin.com/cincinnati-insurance-claims (claims phone, claims page)
- cinfin.com/cincinnati-personal-insurance/home-condo (products)
- cinfin.com/cincinnati-personal-insurance/auto-insurance (products auto motorcycle)
- cinfin.com/cincinnati-personal-insurance (products life umbrella, how it sells)
- cinfin.com/mobile (mobile app)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.