Contact claims
- Claims phone
- 866-268-6879
- Customer service
- 866-268-6879
- File or track a claim online
- https://www.countryfinancial.com/en/claims.html
- Website
- https://www.countryfinancial.com
Shown as 866-COUNTRY. The same number handles customer service, and clients can also report and track claims online or in the app.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Bloomington, Illinois
- Ownership
- A group of affiliated companies, including COUNTRY Mutual Insurance Company and COUNTRY Life Insurance Company.
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle, Life
- How it sells
- Through local COUNTRY Financial representatives.
- Where it sells
- Operates in 19 states: Alabama, Alaska, Arizona, Colorado, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Minnesota, Missouri, Nevada, North Dakota, Oklahoma, Oregon, Tennessee, Washington and Wisconsin. Products vary by state.
- Mobile app
- Yes
Market share
- Private passenger auto: 0.42% of U.S. premiums written in 2025 ($1.6 billion), the 23rd-largest share nationally.
- Homeowners: 0.65% of U.S. premiums written in 2025 ($1.2 billion), the 25th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- countryfinancial.com/en/claims/claims-overview/auto-claims.html (claims phone)
- countryfinancial.com/en/claims.html (claims page)
- countryfinancial.com/en/client-support/contact-us.html (customer service phone, mobile app)
- countryfinancial.com/en/about-us/who-we-are.html (headquarters, ownership, how it sells, where it sells)
- countryfinancial.com/en/insurance.html (products)
- countryfinancial.com (website)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.