Contact claims
- Claims phone
- 800-367-3743
- Customer service
- 800-458-0811
- File or track a claim online
- https://www.erieinsurance.com/support-center/claims
- Website
- https://www.erieinsurance.com
Choose option 4 to report a new claim or option 5 for an existing claim. You can also start a claim through your ERIE agent.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Erie, Pennsylvania
- Ownership
- Erie Insurance Exchange is a reciprocal insurer owned by its policyholders. It’s managed by Erie Indemnity Company (NASDAQ: ERIE), a publicly traded company that acts as its attorney-in-fact.
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle, Life
- How it sells
- Only through independent insurance agencies.
- Where it sells
- Sells in 12 states and Washington, D.C.: Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wisconsin.
- Mobile app
- Yes
Market share
- Private passenger auto: 1.42% of U.S. premiums written in 2025 ($5.3 billion), the 11th-largest share nationally.
- Homeowners: 1.97% of U.S. premiums written in 2025 ($3.7 billion), the 10th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- sec.gov/Archives/edgar/data/922621/000162828026010666/erie-20251231.htm (headquarters, ownership, how it sells)
- erieinsurance.com (website)
- erieinsurance.com/support-center/claims (claims phone, claims page)
- erieinsurance.com/contact-erie (customer service phone)
- erieinsurance.com/states-of-operation (products, where it sells)
- erieinsurance.com/support-center/mobile-app (mobile app)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.