Contact claims
- Claims phone
- 800-221-1605
- Customer service
- 800-922-8276
- File or track a claim online
- https://mcr.mapfreinsurance.com/claims/
- Website
- https://www.mapfreinsurance.com
MAPFRE’s phone numbers vary by state and by the company that issued your policy. This is its Massachusetts claims number; check your policy documents for yours.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Webster, Massachusetts
- Ownership
- U.S. subsidiary of MAPFRE, an insurance group based in Spain.
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle
- How it sells
- Through independent agents.
- Where it sells
- Says it serves policyholders in 11 states: Massachusetts, Connecticut, Rhode Island, New Hampshire, Maine, Vermont, Ohio, California, Oregon, Idaho and Washington. Not all products are available in every state.
- Mobile app
- Yes (Go Mapfre)
Market share
- Private passenger auto: 0.42% of U.S. premiums written in 2025 ($1.5 billion), the 24th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- mapfreinsurance.com/contact (claims phone, customer service phone)
- mapfreinsurance.com/auto-claims (claims page)
- mapfreinsurance.com/who-we-are (headquarters, ownership, how it sells)
- mapfreinsurance.com/property-insurance (products, where it sells)
- mapfreinsurance.com/go-mapfre-app (mobile app)
- mapfreinsurance.com (website)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.