Contact claims
- Claims phone
- 800-503-3724
- Customer service
- 800-503-3724
- File or track a claim online
- https://www.mercuryinsurance.com/claims/
- Website
- https://www.mercuryinsurance.com
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Los Angeles, California
- Ownership
- Publicly traded: Mercury General Corporation (NYSE: MCY).
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella
- How it sells
- Mostly independent agents, plus Mercury-owned agencies and direct sales.
- Where it sells
- Sells in 11 states: Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. Most of its business is in California.
- Mobile app
- Yes
Market share
- Private passenger auto: 0.96% of U.S. premiums written in 2025 ($3.6 billion), the 15th-largest share nationally.
- Homeowners: 0.89% of U.S. premiums written in 2025 ($1.7 billion), the 18th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- sec.gov/Archives/edgar/data/64996/000006499626000005/mcy-20251231.htm (headquarters, ownership, how it sells, where it sells)
- mercuryinsurance.com (website, products)
- mercuryinsurance.com/claims (claims phone, claims page)
- mercuryinsurance.com/contact.html (customer service phone)
- mercuryinsurance.com/insurance/umbrella (products umbrella)
- mercuryinsurance.com/car-home-insurance-app (mobile app)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.