Contact claims
- Claims phone
- 800-421-3535
- Customer service
- 877-669-6877
- File or track a claim online
- https://www.nationwide.com/insurance-claims/
- Website
- https://www.nationwide.com
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Columbus, Ohio
- Ownership
- Mutual company owned by its policyholders (Nationwide Mutual Insurance Company). Not every affiliated company is a mutual.
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle, Life
- How it sells
- Independent agents, and directly online and by phone.
- Mobile app
- Yes
Market share
- Private passenger auto: 1.10% of U.S. premiums written in 2025 ($4.1 billion), the 14th-largest share nationally.
- Homeowners: 1.85% of U.S. premiums written in 2025 ($3.5 billion), the 11th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- nationwide.com/personal/contact/call-us (headquarters, claims phone, customer service phone)
- nationwide.com/personal/about-us/history (ownership)
- nationwide.com (website)
- nationwide.com/personal/insurance/claims/faq (claims phone confirmation)
- nationwide.com/insurance-claims (claims page)
- nationwide.com/personal/insurance/all-personal (products)
- nationwide.com/personal/insurance/auto/coverages/types/umbrella-insurance (products umbrella)
- news.nationwide.com/nationwide-will-fully-transition-to-independent-agency-distr... (how it sells)
- news.nationwide.com/nationwide-completes-transition-to-fully-independent-agency-... (distribution confirmation)
- nationwide.com/personal/contact (mobile app)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.