Progressive: claims contacts, ownership and market share

Progressive

NAIC group: PROGRESSIVE GRP (group code 155)

Contact claims

Claims phone: 800-776-4737
Customer service: 888-671-4405
File or track a claim online: https://www.progressive.com/claims/
Website: https://www.progressive.com

Progressive home policies are written by several insurers, and each handles claims on its own policies. The claims line connects you to the right one.

Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.

About the company

Headquarters: Mayfield Village, Ohio
Ownership: Publicly traded: The Progressive Corporation (NYSE: PGR).
Insurance it sells: Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle, Life
How it sells: Online, by phone, and through more than 40,000 independent insurance agencies. Life insurance and some homeowners, renters and condo policies are written by other insurers.
Where it sells: Car insurance is sold throughout the U.S. Homeowners insurance isn’t available in every area.
Mobile app: Yes

Market share

Private passenger auto: 18.60% of U.S. premiums written in 2025 ($69.0 billion), the 2nd-largest share nationally.
Homeowners: 1.77% of U.S. premiums written in 2025 ($3.3 billion), the 12th-largest share nationally.

Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.

Check before you buy or file a complaint

Insurer groups sell through many separate companies, and each is licensed state by state. Look up the exact company on your policy in the NAIC Consumer Insurance Search for licensing, complaint and financial information, or contact your state insurance department. Independent financial strength ratings are published by agencies such as AM Best.

WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.

Sources

progressive.com/contact-us (headquarters, customer service phone)
sec.gov/Archives/edgar/data/80661/000008066126000086/pgr-20251231_d2.htm (ownership, how it sells)
progressive.com (website)
progressive.com/claims (claims phone, claims page)
progressive.com (products)
progressive.com/mobile-app (mobile app)
progressive.com/homeowners (where it sells)

Researched Sep 13, 2026. Reviewed Sep 13, 2026.