Contact claims
- Claims phone
- 800-252-4633
- Customer service
- 888-564-5043
- File or track a claim online
- https://www.travelers.com/claims/file-claim/individual
- Website
- https://www.travelers.com
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- New York, New York
- Ownership
- Publicly traded: The Travelers Companies, Inc. (NYSE: TRV).
- Insurance it sells
- Auto, Homeowners, Renters, Condo, Umbrella, Motorcycle
- How it sells
- Mainly through independent agents, and also directly and through affinity partners.
- Mobile app
- Yes (MyTravelers)
Market share
- Private passenger auto: 1.93% of U.S. premiums written in 2025 ($7.2 billion), the 8th-largest share nationally.
- Homeowners: 4.57% of U.S. premiums written in 2025 ($8.6 billion), the 7th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- sec.gov/Archives/edgar/data/86312/000008631226000065/trv-20251231.htm (headquarters, ownership, how it sells)
- travelers.com (website, products)
- travelers.com/contact-us (claims phone, customer service phone)
- travelers.com/claims/file-claim/individual (claims page)
- travelers.com/online-service (mobile app)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.