Contact claims
- Claims phone
- 800-470-0599
- Customer service
- 800-425-9113
- File or track a claim online
- https://universalproperty.com/claims/
- Website
- https://universalproperty.com
Policyholders can also report a claim through the policyholder portal.
Numbers were checked against the company’s own website on Sep 13, 2026. Your policy documents and ID card list the right number for your policy, which can differ by product or state.
About the company
- Headquarters
- Fort Lauderdale, Florida
- Ownership
- Publicly traded: Universal Insurance Holdings, Inc. (NYSE: UVE). Its insurers are Universal Property & Casualty Insurance Company and American Platinum Property and Casualty Insurance Company.
- Insurance it sells
- Homeowners, Condo, Renters
- How it sells
- Independent agents, and directly online.
- Where it sells
- Universal Property & Casualty lists 19 states: Alabama, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Virginia and Wisconsin.
- Mobile app
- Yes
Market share
- Homeowners: 1.07% of U.S. premiums written in 2025 ($2.0 billion), the 13th-largest share nationally.
Source: NAIC, 2025 Top 25 Groups and Companies by Countrywide Premium. Market share measures size only. It says nothing about price, service, or how claims are handled.
WhyInsurance.me doesn’t rate, rank, or recommend insurers. This profile is editorial reference information, not an advertisement, and no company paid to appear or to review it.
Sources
- universalinsuranceholdings.com/investors (ownership)
- universalproperty.com/contact (headquarters, claims phone, customer service phone)
- universalproperty.com (website)
- universalproperty.com/claims (claims page)
- universalproperty.com/products (products)
- universalproperty.com/about (how it sells)
- universalproperty.com/apps (mobile app)
- universalproperty.com/resources-policyholders (where it sells)
Researched Sep 13, 2026. Reviewed Sep 13, 2026.